Help
The quickest fixes for what goes wrong most often, the setup guide for your computer, and how to reach us.
Common problems
- The phone can't find my computerSame Wi-Fi, not a guest network. Scan the QR code on the computer or type its address.
- It says “Connected (via fallback)”The firewall blocks the phone, so the computer dialled it instead. It works; opening the firewall makes it faster.
- Zoom or Meet doesn't list the camera, or it's blackRestart the app after connecting the phone. On Linux, check v4l2loopback's exclusive_caps; on Windows, install OBS Studio.
- No sound in the callOn Windows the output is CABLE Input and the app's mic is CABLE Output; they're easy to swap.
- The picture lags or stuttersUse 5 GHz Wi-Fi, lower the bitrate, and plug the phone in.
- Streaming stops when the screen turns offChange the phone's battery settings for Camlane, then restart the phone once.
- Linux says “Key was rejected by service”Secure Boot blocks the unsigned v4l2loopback module. Enrol the DKMS key once.
Set up
- Set up Camlane on AndroidInstall Camlane on an Android phone or tablet, allow its permissions, pair it with your computer and keep it streaming with the screen off.
- Set up Camlane on Windows, with the virtual camera and micInstall Camlane on Windows 10 or 11, add the OBS Virtual Camera driver and VB-Cable, and use your phone as the camera and microphone in Zoom, Teams and Meet.
- Set up Camlane on macOS (beta)Install the Camlane beta on macOS 13 or newer, open it past Gatekeeper, and use your Android phone as a microphone through BlackHole.
- Set up Camlane on Linux: v4l2loopback, Secure Boot and the PipeWire micInstall Camlane on Ubuntu, Fedora or Arch, load v4l2loopback with the right options, enrol the Secure Boot key, and get a PipeWire mic automatically.
Contact
Email hello@camlane.live. To get a useful answer quickly, include:
- your phone model and Android version;
- your computer's operating system;
- the Camlane version on both (About, in each app);
- what you expected, and what happened instead.
Logs help with connection problems: adb logcat -s Camlane on the phone, and Camlane started with RUST_LOG=debug on the computer. Check them for anything private before you send them. Security problems: see Security.